This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service and tells you about your privacy rights and how the law protects you. We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for you to access our service or parts of our service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to AI Menu, the mobile application provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Crea Inc., 2880 Zanker Rd Suite 203, San Jose, CA 95134.
- Country refers to: California, United States.
- Device means any device that can access the service such as a cellphone or a digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the application or the website or both.
- Service Provider means any natural or legal person who processes the data on behalf of the company. It refers to third-party companies or individuals employed by the company to facilitate the service, to provide the service on behalf of the company, to perform services related to the service or to assist the company in analyzing how the service is used.
- Third-Party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the service.
- Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a screen visit or session length).
- Website refers to AI Menu, accessible from https://aimenu.com.
- You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Profile picture (optional)
Dietary and Preference Data
To provide personalized menu recommendations, We may collect dietary and lifestyle information You choose to provide, including but not limited to:
- Dietary restrictions (e.g., vegetarian, vegan, halal, kosher)
- Food allergies
- Cuisine preferences
- Food likes and dislikes
This information is provided voluntarily through the application and is used solely to personalize your experience.
Usage Data
Usage data is collected automatically when using the service. Usage data may include information such as your device's internet protocol address, the screens of our service that you visit, the time and date of your visit, the time spent on those screens, unique device identifiers and other diagnostic data.
When you access the service through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, unique device identifiers and other diagnostic data.
Location Data
With your prior permission, we may collect and use information about your device's location while you use the application. We use foreground location access to help you discover restaurants and dining options nearby. location data is processed to provide reverse-geocoded address information.
You can enable or disable access to your location at any time through your device settings.
Conversation Data
When you use the AI chat feature of our application, we collect and store the content of your conversations, including:
- Messages you send to the AI assistant
- AI-generated responses
- Quick reply selections
- Chat session metadata (creation date, session name)
This data is used to provide and improve the AI-powered menu assistance feature and to maintain your chat history.
We do not request or intentionally collect sensitive personal data such as government identifiers or financial information. Please do not upload such information in your conversations or menu images.
Information from Third-Party Social Media Services
The company allows you to create an account and log in to use the service through the following third party social media services:
- Apple
If you decide to register through or otherwise grant us access to a third party social media service, we may collect personal data that is already associated with your third party social media service's account, such as your name and your email address.
You may also have the option of sharing additional information with the company through your third party social media service's account. If you choose to provide such information and personal data, during registration or otherwise, you are giving the company permission to use, share, and store it in a manner consistent with this Privacy Policy.
Information Collected While Using the Application
While using our application, in order to provide features of our application, we may collect, with your prior permission:
- Pictures and other information from your device's camera and photo library. We use this information to allow you to scan restaurant menus by taking photos or selecting images from your photo library. Menu images may be uploaded to our servers or a service provider's servers for processing.
You can enable or disable access to your camera and photo library at any time through your device settings.
Tracking Technologies
We may use tracking technologies to collect certain information and to improve and analyze our service. The technologies We use may include:
- Advertising Identifier (IDFA/GAID). On iOS devices, We request permission through Apple's App Tracking Transparency framework before accessing your device's advertising identifier. This identifier is used to understand usage patterns and enhance the application's features and functionality. We and our advertising partners may process personal data for ad personalization purposes. You can opt out of this tracking when prompted or at any time through your device settings.
- Analytics Tools. We use analytics services to track screen views, custom events, and usage patterns within the application. These tools collect anonymized usage data to help us understand how the application is used and to improve our service.
- Google AdMob. We use Google AdMob to display advertisements within the application. AdMob may collect and process certain data about your device, including your advertising identifier (IDFA on iOS, GAID on Android), IP address, device information, and usage data to serve ads, including personalized ads based on your interests. Google may use this information in accordance with Google's Privacy Policy (https://policies.google.com/privacy). You can opt out of personalized advertising by adjusting your device's ad settings or by visitinghttps://adssettings.google.com. On iOS devices, you can limit ad tracking through the App Tracking Transparency prompt or your device settings.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our service and to power AI-assisted menu recommendations and chat features.
- To manage Your Account: to manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.
- To personalize Your experience: to use your dietary preferences, allergies, and cuisine interests to provide tailored menu suggestions and recommendations.
- To contact You: To contact you by email or other equivalent forms of electronic communication, such as push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
- To manage Your requests: To attend and manage your requests to us.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our service users is among the assets transferred.
- For error tracking and diagnostics: to identify, diagnose, and fix errors and crashes within the application, including collecting crash reports, error logs, and session replay data with masked personal information.
- For analytics and improvement: to analyze usage patterns, identify trends, determine the effectiveness of features, and evaluate and improve our service, products, and your experience.
Retention of Your Personal Data
The company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Chat conversation data is retained on our servers for as long as your account is active or as needed to provide you with the chat history feature. You may delete individual chat sessions from within the application or you may request deletion of all chat data at any time.
Transfer of Your Personal Data
Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that we assist in deleting the personal data that we have collected about you.
Our service may give you the ability to delete certain information about you from within the service. You may update, amend, or delete your information at any time by signing in to your Account and visiting the account settings section that allows you to manage your personal information, including requesting account deletion.
You may also contact us to request access to, correct, or delete any personal information that you have provided to us. Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
Legal Basis for Processing EEA and UK Users
If you are located in the European Economic Area or the United Kingdom, our legal basis for collecting and using your Personal Data depends on the data concerned and the specific context in which we collect it.
We process your Personal Data under the following legal bases:
- Performance of a Contract. When processing is necessary to provide you with the Service, including account creation, AI chat functionality, menu scanning, and personalized recommendations.
- Consent. When you provide consent for specific processing activities, such as location access, advertising identifiers, personalized advertising, or push notifications. You may withdraw your consent at any time.
- Legitimate Interests. When processing is necessary for our legitimate interests, such as improving our Service, analyzing usage trends, ensuring security, preventing fraud, and maintaining system stability, provided such interests are not overridden by your rights.
- Legal Obligation. When processing is required to comply with applicable laws and regulations.
Your Privacy Rights EEA and UK
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the General Data Protection Regulation:
- Right of Access. You have the right to request copies of your Personal Data.
- Right to Rectification. You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure. You may request deletion of your Personal Data under certain circumstances.
- Right to Restrict Processing. You may request restriction of processing under certain conditions.
- Right to Data Portability. You have the right to request that we transfer your data to another organization or directly to you, where technically feasible.
- Right to Object. You may object to processing based on legitimate interests.
- Right to Withdraw Consent. Where processing is based on consent, you may withdraw consent at any time.
- Right to Lodge a Complaint. You have the right to file a complaint with your local data protection authority.
To exercise any of these rights, please contact us atsupport@aimenu.com.
California Privacy Rights CCPA CPRA
If you are a California resident, you have specific rights under the California Consumer Privacy Act and California Privacy Rights Act:
- Right to Know. You have the right to request information about the categories of personal information we collect, use, disclose, and share.
- Right to Access. You may request access to specific pieces of personal information we have collected about you.
- Right to Correct. You have the right to request correction of inaccurate personal information.
- Right to Delete. You may request deletion of personal information we have collected about you, subject to certain exceptions.
- Right to Opt Out of Sale or Sharing. You have the right to opt out of the sale or sharing of your personal information for cross context behavioral advertising.
- Right to Non Discrimination. We will not discriminate against you for exercising your privacy rights.
We do not sell your personal information as defined under the CCPA. However, we may share certain identifiers such as advertising identifiers with advertising partners like Google AdMob for personalized advertising purposes.
You may opt out of personalized advertising at any time through your device settings or by adjusting your consent preferences.
To submit a request under CCPA or CPRA, please contact us atsupport@aimenu.com. We may need to verify your identity before processing your request.
Disclosure of Your Personal Data
Business Transactions
If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement
Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements
The company may disclose your personal data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the company
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Security of Your Personal Data
The security of your personal data is important to us, but remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
We implement the following security measures:
- Token-based authentication with secure token refresh mechanisms
- Encrypted data transmission over HTTPS
- Secure cloud storage with access controls
- Masked personal information in error tracking and session replays
Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, We may require your parent's consent before we collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
By email:support@aimenu.com